Just for reference for anyone who may have been considering getting an Amazon.com Visa card — everything was great until my card went from FirstUSA to Chase, and ever since everything about it sucked — the card was constantly being deactivated for “security fraud” purposes, the phone support system sucked, and the web interface was flaky. When I tried to login today I found all my account details and history missing and a cryptic message on the bottom of the page telling me to call Chase. After much bouncing around, it turned out that my address change, which I did through the online interface, caused a fraud alert to be tripped. They don’t even trust the security of *their own online banking system*. The only thing Chase was able to do *right* was cancel the card — from the second I said “I want to cancel” to the action occuring was about 45 seconds.